Frequently asked questions
General
What is Parts United Marine & Offshore?
Parts United Marine & Offshore is the mother organization of this webshop. We offer different products through different webshops. For more info take a look at www.marine-offshore.center
Last updated: 17 August, 2023When can I expect my delivery?
Most products are in stock. So: if you make an order before 5:00 PM the products will most likely be shipped the same day. If you live in The Netherlands you will have your package in 1 or 2 days. If you live somewhere else in Europe you can expect the package in about 3-4 days.
Last updated: 20 January, 2021How much do you charge for shipping costs?
We charge no shipping costs above an order amount of € 49.95 including VAT.
If you want to place an order that remains below this amount, we are forced to charge shipping costs. Not because we like that, but because otherwise we will spend more on shipping costs than it yields. It is always clearly stated on the product page if the order is shipped for free.
How can I return a product?
We have a special page about returns, so please take a look at:
all about returns.
Which payment options do I have?
We have a special page about payments, so please take a look at:
everything about payments.
I lost my password, now I can't get in. Can you help me?
Yes, of course! Or at least you can request a new one yourself. You only have to fill in your E-mailaddress for that.
Take a look at Password forgotten.
Missing a question?
Please let us know! We will not only answer your question but we will also add it to this list!
Last updated: 2 June, 2016